FatCow FAQ, FatCow Discount
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Introduction:
Founded in 1998, FatCow is a provider of shared Web hosting solutions for small to medium-sized businesses and individuals looking for an affordable Web hosting option.
What kind of hosting service does FatCow offer?
WebHostingPad offers only two hosting plan – MiniMoo and Full FatCow hosting. Full FatCow hosting is the usual shared hosting plan where users get unlimited bandwidth/disk storage capacity in an affordable price; MiniMoo, on the other hand, works like a mini email hosting plan that comes with domain parking services. Users who signup on MiniMoo get an email address, post a generic “under construction page” page, as well as to access to all sorts of site-building tools with just $5/year.
How much bandwidth and disk storage do I get from FatCow ?
Unlimited bandwidth and disk storage.
How long will it take to get my website online with FatCow?
According to the officials, new FatCow account will be setup within the next few hours of your purchase. Your detail account information will be sent via e-mail once everything is ready.
What kind of supports do I get from FatCow?
FatCow offers the usual ticketing system, 24/7 telephone, and live chat support. There’s an existing wide knowledge base available at the FatCow current Help Desk where users can get loads of lots of useful video tutorials and some extra free downloads.
Can I host multiple websites in one FatCow account?
Definitely . FatCow allows unlimited addon domains, this means you can host all your domains under one FatCow hosting account.
What kind of control panel is FatCow using?
FatCow develops its own server control panel. It’s very much Plesk alike but it’s developed in-house.
What kind of e-commerce services are available at FatCow?
For payment processing, you’ll get integrated PayPal and PowerPay with FatCow; shopping cart, FatCow supports ShopSite Manager, ShopSite Pro, and ShopSite Started. As a bonus service, FatCow also support BoomTime Instant Gift Certificates -visitors get to select, customize, preview and pay for gift certificates right from your site.
Does FatCow provide auto-installation scripts like Fantastico?
Yes, Fantastico does not offer Fantastico or SimpleScripts; however the web host does support application auto-installation – known as Install Central. Install Central overs the installation and upgrade process of popular web applications – from blog software to forum, photo gallery, as well as CMS and cart software.
What’re the available payment methods for FatCow?
Credit card and PayPal is accepted. Unfortunately the web host does not accept payment by check or money order.
Do I get full money refund if I’m unhappy with FatCow services?
Yes, FatCow clients get full refund as long as the request is filed within the trial period.
What about pricing?
$66/yr, order now!
How long does FatCows’ trial period last?
30 days. Customers get full refund (except for domain registration fees) during this period.
Can I host adult websites at FatCow?
Unfortunately, no. Adult website is NOT allowed at FatCow.
What is the FatCow WholesalePlus Reseller Program?
The FatCow WholsalePlus Reseller Program is designed around the needs of anyone who wants to earn revenue by selling Web-site services. Upon registration in the program, each reseller receives generous discounts on FatCow Web hosting, domain registration and more! This robust program gives you a powerful Reseller Console that manages every aspect of your clients’ accounts, including billing, products and domains, along with the ability to brand your customers’ experience with your own logo, colors and fonts.
What are the responsibilities of the reseller?
As a reseller, you are responsible for billing and providing technical support to any client you sign up.
What restrictions do I have as a reseller?
To become a reseller, you must agree to FatCow’s Terms of Service. The restrictions described within the terms of service are applicable to each of your clients.
Do resellers receive a discount on FatCow products and services?
Yes. FatCow gives each reseller a generous discount on our products and services. These discounts are only available for purchases made through your Reseller Console.
How much money can I make as a reseller?
FatCow does not restrict the amount of money you can make as a reseller. This program allows you to resell the available FatCow products and services at whatever rate you desire. You are responsible for paying FatCow for the services that you purchase at the discounted prices.
What features are available to WholesalePlus resellers?
Your clients can access their online control panel by going to http://accountsupport.com/member/.
Private-labeled control panel
Dedicated technical support, billing, and engineering staff
Powerful reseller console for comprehensive account management
Billing manager for each of your resold accounts
One-click login for easy account management
Where do clients access the Control Panel?
Your clients will access the Control Panel through an unbranded interface called accountsupport.com. We also provide a free login form that enables your customers to login directly from your Web site.
Do you provide private name servers or DNS masking?
Yes. FatCow gives each reseller a generous discount on our products and services. These discounts are only available for purchases made through your Reseller Console.
What is accountsupport.com?
Accountsupport.com is a generic hosting platform for your clients. Accountsupport.com is built on the same hosting infrastructure as fatcow, but there are no references back to fatcow for completely anonymous reselling.
Who is responsible for billing the end customer?
As a reseller, you are entirely responsible for the billing of each of your clients. FatCow will bill your credit card on the due date for each of your clients.
What types of payments does FatCow accept?
FatCow only accepts credit card payments for resold accounts.
Will I get a notice when my accounts are due to be billed?
FatCow provides a notification 30 days prior to the renewal date of annual and semi-annual accounts only. Because all renewal information is available in the Reseller Console, we do not issue notifications for monthly or quarterly accounts.
How do I cancel an account?
To cancel an account, please contact our Support Team and they will cancel the account at the end of the current billing period.
What is the support policy for WholesalePlus resellers?
WholesalePlus resellers are responsible for providing technical support for their clients. If FatCow receives any communication from the client of a reseller, the FatCow Support representative will defer that issue to the actual reseller.
What type of support do I receive as a reseller?
FatCow provides all resellers priority support for the fastest response possible.
Do you recommend FatCow?
Definitely. FatCow is one of my top recommendation (read my FatCow review here). FatCow hosting service is affordable and reliable. More over, the customer support systems is supported by the HeiferCratic Oath, a credo that includes promises to answer phone calls within 2 minutes, resolve issues on first contact or give a firm deadline for such, and maintain the highest standards of courtesy.
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