GreenGeeks FAQ

GreenGeeks FAQ, GreenGeeks Coupon

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Can I use WordPress with Green Geeks?

Yes you can. We offer WordPress through our Fantastico script library which is included for Free with every Green Geeks web hosting package.

If you already have a WordPress site, you should be able to back it up, install WordPress on our servers, and then restore your site.

If you need any assistance in moving your WordPress site to Green Geeks or for installing WordPress please contact us in the support department.

Can you customize a web hosting plan for my needs?

At Green Geeks we offer one of the world’s largest web site hosting plans with unlimited space, unlimited bandwidth, hosting unlimited domains and Unlimited emails with tons of value added services, scripts a free domain 2 free web site builders and pretty much anything that you could possibly want. You can read more about this enormous plan at:

http://www.greengeeks.com/web-hosting/features.php

Also please keep in mind that we are the greenest web hosting company on the planet and voted the #1 Green Web Hosting Provider by many web hosting review sites.

Do you have any examples for me of sites hosted at Green Geeks?

First and foremost our policy is to protect the privacy of our customers, but we do have many satisfied customers who have submitted testimonials for us and some of who permit us to use their sites as examples so that our potential customers can see how quickly sites load on our servers. Here are some examples of those sites:

http://www.sdewaste.com/

http://ribarichlaw.com/

http://worldbeerdirectory.com/

This is a large database driven web site which is a great example of how database sites do on our servers.

http://www.neworleansewaste.com/

Do you have templates? Can I see some examples?

At Green Geeks we’ve added one of the industry’s leading web builder software for our customers – for FREE! SohoLaunch PRO This software has scores of templates, and you can see examples of its templates and sample websites at http://info.soholaunch.com/index.php?pr=Community&tabnum=2

Through our Fantastico Scripts library we have also provided pre-made sites you can install and modify for common site types like forums, blogs, customer relationship sites, discussion boards, image galleries, and more!

If you have an idea of the type of web site you would like to create but are not sure where to look please feel free to send us an email to Sales@GreenGeeks.com with the type of site you’d like to create, and we’ll get back to you and let you know if we have the pre-made script for you!

You can also just log into cPanel and take a look through the Fantastico De Lux script library to see what other template sites we offer.

Do you offer ColdFusion on your servers?

We do not currently offer ColdFusion on our servers and we have no immediate plans to add ColdFusion to our web hosting environment.

Do you provide or support Microsoft MSSQL databases?

We do not. Green Geeks is a Linux/Unix web hosting provider and we do not offer Windows servers hosting or any hosting which would require .asp/.net support.

For the majority of our customers, the MySQL Open Source database product with PHP is fine for their needs.

Do you support Mod_Rewrite?

Yes, All of GreenGeeks web hosting servers come pre-configured for Mod_Rewrite and automatically works when used via the .htaccess file in your hosting account.

Do you support SSI (Server Side Includes)?

Yes.

SSI (Server Side Includes) are directives that are placed in HTML pages, and processed on the server while the pages are being served. They let you add dynamically generated content to an existing HTML page, without having to serve the entire page via a CGI program, or other dynamic technology such as a Content Mangement System (CMS) or information coming from a database.

The decision of when to use SSI is usually a matter of how much of the page is static, and how much needs to be recalculated every time the page is served.

SSI is a great way to build consistency into your website so all content uses the same fonts & styles. SSI can also be used to add small pieces of information, such as the current time or stock quotes.

Does Green Geeks advertise on my site?

No, we do not, in any way advertise on your site.

We do have an affiliate program where web sites can add our banners and if they refer any new customers to us then those sites make $50 for each sale. The affiliate program is free to join and our customers have no obligation to become an affiliate or put our ads on their site if they do not wish to.

Having said that we have many satisfied Green Geeks affiliates who make anywhere from $50 to several thousands of dollars each month referring customers to Green Geeks through our affiliate program.

To learn more about the Green Geeks $50 Affiliate Program click here:

http://www.greengeeks.com/affiliates.html

Does Green Geeks allow Anonymous FTP access?

Yes, anonymous FTP access is available with our hosting service.

Does Green Geeks host adult sites?

We do host sites that may have content or images which may seem erotic to some of our users.
We are not a web hosting company for pornographic web sites however, web sites whose sole focus is in selling erotic images or devices. In addition we feel strongly that any exploitation of minors related to sexual or abusive content on web site files hosted with Green Geeks is abominable and subject to immediate termination without refund and we will alert the authorities.

We try to have a fair balance of understanding that in today’s age and culture skin is something that we see more and more of, in our television, movies, etc and we understand that. As far as the more hard core adult sites, we’re not the right fit.
To learn more about please thoroughly read our “Terms of Service”: http://greengeeks.com/terms.shtml

a) Client Content: Client agrees that web pages and files uploaded to servers will not violate any state, national or foreign laws or regulations; infringe on any intellectual property rights of Green Geeks or any third party; be defamatory, slanderous or trade libellous; be threatening or harassing; be discriminatory based on gender, race, age; promote hate; or contain viruses or other computer programming defects which result in damage to Green Geeks or any third party. Customers may not run IRC, bots or clients. Unacceptable uses also include: Bulk unsolicited emailing, unsolicited e-mailings, newsgroup spamming, child porn, hardcore porn or links to such sites, copyrighted MP3, illegal content, copyright infringement, trademark infringement, warez, cracks, software serial numbers. Green Geeks will be the sole and final arbiter as to what constitutes a violation of this policy. Green Geeks does not normally monitor the contents of clients servers, however if suspicion occurs, Green Geeks reserves the right to investigate and terminate the clients subscription to the service.

Does Green Geeks offer a form builder, or a forms generator?

We do offer a forms builder called phpFormGenerator, the script is free and you can find it in your Fantastico Script Library in your user control panel with every Green Geeks web hosting account. This is a form generator that you can use on your website to collect information from your web site visitors using web-based forms. You have the option of over a hundred form fields including customizable field preferences plus the ability to submit data to a storage database or email address. The administrative control panel for this script is easy to use.

If you would like to learn more about this script and it’s capabilities you can read about it at: http://phpformgen.sourceforge.net/

Does Green Geeks support Microsoft Windows servers?

We do not. Green Geeks is a Linux/Unix web hosting provider and we do not offer Windows servers hosting or any hosting which would require .asp/.net support.

Free Web Site Builders Offered By Green Geeks.

Green Geeks works continuously to make our customers’ experience excellent at an affordable value. We offer several ways for our clients to get their web sites and emails online. Our cPanel web control panel has numerous areas for working on a web site including several blog types, CMS web site builders, template web site builders and three types of webmail to use.

cPanel also comes with walk through video instructions for how to get started and how to use many of our systems.

Here are just some of the web site builder programs which are included for free in our control panel:

Blogs:
B2Evolution
WordPress

CMS Solutions:
Joomla
Drupal
PHP Nuke
Post Nuke
SiteFrame
Typo3
Xoops

Template Web Site Builders:
SoHoLaunch
RVSiteBuilder

Green Geeks is continuously searching for the best programs we can offer to our clients. Green Geeks can troubleshoot issues related to the web site builder programs we offer, however with any issue we cannot correct easily our customers are encouraged to receive assistance from the 3rd party which developed the web site builder. In addition Green Geeks does work with a Green Web Site development company which offers the Green Geeks customers cut rates on helping our customers with specialized services which can be added to their web sites.

If I want to cancel my account, what are my options?

You can cancel your account at anytime, however the money back guarantee is only available to customers canceling their orders within the first 30 days.

If you would like to cancel your account please contact our Quality Assurance department at billing@greengeeks.com

Information on Streaming Video & Audio

Green Geeks does allow our clients to have streaming audio and video files on their web sites so that their visitors to our clients web sites can view and hear those audio and video files.

You can put a link to any type of audio / video file to play on your website. That link must go out to the location of the file (the direct path of the directory and file) and it will pull up the appropriate player if the visitors browser supports it. This is different however from live broadcasts which our services do not support.

Is the bandwidth supplied enough?

Green Geeks offers an all inclusive web hosting plan that provides unlimited bandwidth in addition to unlimited disk space and unlimited amounts of domains and emails hosted.

What is MySQL?

MySQL (pronounced “my ess cue el”) is an open source relational database management system (RDBMS) that uses Structured Query Language (SQL), the most popular language for adding, accessing, and processing data in a database. Because it is open source, anyone can download MySQL and tailor it to one’s needs in accordance with the general public license. MySQL is noted mainly for its speed, reliability, and flexibility. Most agree, however, that it works best when managing content and not executing transactions.

For more, read: http://en.wikipedia.org/wiki/MySQL

What is PHP?

One definition: PHP competes with Visual Basic and C++ as the third most popular programming language behind Java and C, based on world wide availability of practitioners, courses and vendors. Available under the PHP License, PHP is an open source language and considered to be free software by the Free Software Foundation.

Another definition: The PHP Hypertext Preprocessor is a programming language that allows web developers to create dynamic content that interacts with databases. PHP is basically used for developing web based software applications.

And one more for good measure: PHP is a server-side, cross-platform, HTML embedded scripting language that lets you create dynamic web pages. PHP-enabled web pages are treated just like regular HTML pages and you can create and edit them the same way you normally create regular HTML pages.

For a great educational resource, read http://en.wikipedia.org/wiki/PHP.

What is SSL?

An SSL certificate allows you to conduct secure transactions through your ecommerce portal on your site, that is if you sell things online through your site. This certificate will allow your visitors to know that their transactions, and most importantly their credit card information, will be secure during the transaction process. An SSL certificate basically unscrambles the cardholder’s information

What kind of Support will GreenGeeks provide for my hosting service?

At Green Geeks we work 24x7x365 to support our customers. Our primary support is for our servers and our hosting plan features. We do not offer free support for web design, HTML or 3rd party scripts. We do supply 3rd party scripts for free through our Fantastico Script Library (free with every hosting plan) but we do not maintain the integrity of those scripts and so if there is some error with the script that is not server related we do ask that you contact those 3rd parties for an update or a fix.

Please note that all of the 3rd party scripts have been tested and are party of the industry standard regarding scripts and therefore do maintain their own staff and support personnel.

If you are looking for an easy build it yourself web site builder we do offer the Soho Launch web builder as well as the blog software; WordPress, B2Evolution and Nucleus.

Our telephone hours are from Monday through Friday, 9AM EST to 12AM EST and Weekends from 9AM to 8PM EST. Our e-mail and live chat is available 24/7/365. E-mail support requests are answered in the order they arrive. All you need to do is send an email to support@GreenGeeks.com and a ticket will be generated which will be answered in it’s order. Most tickets are answered very quickly, with slight delays during rush periods or if a ticket is submitted overnight.

What makes GreenGeeks better than the competition?

There are many terrific reasons to choose Green Geeks over some other web hosting provider. We pride ourselves on providing exceptional web hosting services at affordable prices and the fact that we are the #1 Green Energy web hosting service online.

Going Green:
This was the easiest decision for all of us at Green Geeks as we love our environment and we would do anything within our power to make a positive change. Being Green costs us a little more than other non-green companies but the knowledge that our commitment is helping others brings us incredible satisfaction.

Being Green is also smart economically as we all shift our paradigm toward being green we get more sales by being a Green Energy web host. Your web site can also reap the benefits of hosting your web site Green as recent studies have noted that over 81% of the population is committed to making more investments in going green. Tell your web site visitors that your site is hosted green and they will love you for it.

Our Experience:
The Green Geeks officers and managers have over 75 years of combined web hosting service experience from system administration, support services, quality assurance, domain name services, plus billing, marketing and sales.

Our team has one of the best service records in the industry and we really work to go the extra mile for our customers. Our service center is open 24 hours a day 7 days a week 365 days a year (open 366 days on Leap Year !!!).

The Hosting:
We offer one of the most affordable and most feature rich web hosting service packages found anywhere on the internet. Our team has been in the industry for years and know all of the best additional services to offer to webmasters and we have made it our mission to work to include more features for our clients through free upgrades when those features become available.

Unlike some other web hosting companies who promise the moon and deliver peanuts we actually deliver and we don’t believe that one size fits all. We offer 3 terrific web hosting packages so that as your business and web site(s) grows we can help you accommodate that growth.

Let us prove to you that Green Geeks is your #1 choice for web site hosting, we promise that if you are dissatisfied with our hosting for any reason within the first 30 days of your service that we will return your investment.

What Shopping Carts does GreenGeeks provide?

GreenGeeks provides three shopping carts included free of charge with our web site hosting. They are CubeCart, OSCommerce and Zen-Cart. They will integrate into your favorite payment gateway, such as Paypal, 2Checkout, Authorize.net, etc.

To learn more about each of them and what they have to offer you, please go to their respective web sites:

http://www.oscommerce.com

http://www.zen-cart.com

http://www.cubecart.com

What version of MySQL does GreenGeeks use?

We currently use MySQL version 5.0.81-community MySQL Community Edition (GPL). We update this from time to time to the latest stable version.

Where can I find a green banner for my site?

Thank you for supporting GreenGeeks and for letting your web site visitors know you host your web site Green
You can go to our banners page at:

http://www.greengeeks.com/going-green/greentags.php

You can save the “This Site Hosted Green” Tag you want in your web site image file, then upload it to your web site from there.

What Version of cPanel does Green Geeks Offer?

We are offering the latest stable release version of cPanel 11.

Helpful Links for GreenGeeks FAQ Resources

	GreenGeeks Official Website
	GreenGeeks Information
	GreenGeeks Community Forum
	GreenGeeks Hosting Coupon
	GreenGeeks Support Center
	Why GreenGeeks?
	Follow GreenGeeks
	GreenGeeks Reviews

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