iWeb.com Reviews, iWeb Hosting Reviews
Do you recommend iWeb.com web solutions or not?
Compared from the customers feed back about iWeb.com web hosting service, sorry, we don’t recommend iWeb.com to the web masters, since there’re much more complaints about iWeb.com than the other web hosting companies.
If you don’t recommend iWeb.com web solution, is there any other trusted web hosting who you can recommend?
Okay, I’ve investigated dozens of web hosting companies in the industry and with my individual experience, there’re 2 web hosting companies who can make me satisfied, one is InMotion hosting and the other is Arvixe web solution. InMotion is the best web solutions for the Linux hosting and Arvixe is the best web solutions for Windows hosting!
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iWeb.com IntroductionFounded in October 1996 in Boisbriand, on the North Shore of Montreal under the name “Formation et Technologies Formatek ” and established in Montreal since 1998, iWeb™ Technologies Group (ITG) is one of the leading web hosts not only in Canada but also worldwide. iWeb has been providing Effective and Scalable Web Hosting Solutions for over a decade. Shared Web Hosting, Dedicated Servers and Colocation Hosting solutions are complemented by convenient Domain Registration services, Free Web Hosting Tools. iWeb.com Hosting Features:
iWeb Hosting Advantages:
iWeb Hosting Developing History:iWeb has been providing reliable and scalable Internet hosting infrastructure solutions with its shared web hosting, dedicated servers, managed hosting and colocation services for over a decade. At the beginning, iWeb originally operated under the “Formation et Technologies Formatek” name. It started as a general Internet related services company to later focus on Web Hosting. In 1998 and 1999, as a result of mergers and partnerships with SMEs specializing in Internet solutions (Formatek, Infonet Services, WebDépart and JBCréation), that iWeb reoriented itself towards Internet hosting and server management to make it its specialty. Operating in the heart of the Old Montreal from 2000 to 2004, close to the Multimedia City, iWeb survived the dot com bubble burst and was growing beyond all expectations. At the end of 2003, in addition to signing an agreement to enter the stock market, iWeb acquired a 10,000 square foot building and moved its headquarters into its spacious new office. Only two years later, after the acquisition of the Hosting Division of iNet-Interactif/Funio, in February of 2006, iWeb acquired a new 20,000 square foot building and built its second datacenter in St-Leonard on the Island of Montreal. In October 2007, iWeb announced the opening of a third data center of 29,000 square feet, in Nuns’ Island near Montreal. Today iWeb is one of the largest web hosts and Internet hosting infrastructures provider in Canada. iWeb’s operations centres shelter a total of more than 59,000 square feet of latest generation data center and office floor space in Montreal and offers a wide variety of first class web hosting and server management services. IWeb is recognized for the quality of its customer service and its highly competitive prices. |
After using the dedicated hosting services of IWEBB, I would definitely recommend not using their services. My business used their level 5 server plan and discovered a number of ongoing issues from the get go. Our server was slow and often went down. We made several requests to IWEBB, to correct them. The service was about a three week turn around. Then in April, I discovered our server had crashed once again, not unusual. We began the routine of calling, emailing, and their tech support. I was finally, after two days of being completely down, told that a drive had failed and it would be replaced. Another day went by no server, no answer. I waited 3 hours on the phone to be told that our data was lost and they had to put us on a new server. There was no recent backup which was a part of my service plan. I was outraged that my business programs and database were lost. I asked to speak to customer service and the response I was given was even more outrageous. I was told that because I was a small company, I needed to relax and they would get to it when they had time. The rep then passed me back and forth through various departments. I was told that the drives would be sent out to have the data recovered. I then followed up 2 days later to discover this had not been completed. Once again, I was sent through various channels. I have still not recovered the data and I have had to send home 37 employees. Also, lost revenues are well over $ 850,000. I hope no one has to live this nightmare again. This is also a good example of buyer beware. Just to add salt to the wound I was given an estimate of $5300 dollars to recover data from their damaged hardware a week and a half after they said they would take care of it. I cancelled my services and they refused to return the data.
iweb.com Dedicated Servers Hosting is a company with very bad reputation and service.
Yes, from the visitors feedback, iWeb.com is not a good web hosting, thanks for the comments!
I currently have 2 shared sites with them. There is an administrative mixup and at first I just wanted a credit but this became to complicated and so ask for the 30 day money back promise only to discover they are trying everthing to not give me a refund and saying they are looking into and will get back to me and they do not.
I would not recomend them. Their share server is also slow too.
I would not recomend I web. Poor service, server slow and do not keep promise of 30 money back
I do not recommend iWeb.com. Initial setup mistakes caused emails to bounce for several days. They kept saying it was a Plesk issue and passed the buck to then. When given suggestions on what to look for and finally how to fix it, again…passed the buck to Plesk. Finally had to spend $400 to hire a sub-contractor to fix a stupid configuration issue that they could have fixed easily, if they just bothered to look. I requested a free month because my deployment was delayed and would overlap with my old server. Have not received it yet and they just sent me a new bill (so two billing cycles went by).
Little to no support. Varying levels of competencies for support, contradictory advice, awful ticketing service. They have no issues with not giving a response on a ticket for 24 hours. Any response to a ticket (be it the solution or answering a question) will put it to the back of the queue, possibly adding another 24 hours to resolution.
Buyer beware!
I have personally used iWeb for 2-3 years on a dedicated box. I got this because iWeb offer a lot of traffic usage (10TB per month) and we were transmitting online radio.
I have always found the hardware reliable, and running Webmin rather than Cpanel or Plesk means you can do automated backup and recovery easily, although I’ve only needed a back up once due to overwriting a file.
Great value for money, fast and patient support means I still recommend their services.
I have read many bad comments but these are usually shared hosting accounts rather than dedicated.