HostGator FAQ

HostGator FAQ

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An Introduction of HostGator
Web Hosting:

If you ask 10 people around about whether they’ve heard of HostGator web hosting service before, we believe 9 of them would answer “yes”. Why HostGator can become such a well-known web host? As you see, there are over 200,000 web hosting companies on the planet, a web host wants to be successful and famous must experience a super intense competition in the market.

Why HostGator can beat down so many competitors?

Many specialists started to investigate and research the course of HostGator growth. By tacit agreement they received such a conclusion, HostGator understands the market and they’re always able to seize the customer psychology that let them always step faster than their competitors.

You may ask how HostGator can seize customer’s psychology, we think there are 4 parts that HostGator has been doing better than other web hosts.

  • 1st, HostGator focuses on providing quality Linux web servers.
  • 2nd, HostGator offers free trial web hosting service.
  • 3rd, HostGator has trained a strong organic synthesis team that can help their clients to resolve issues efficiently.
  • 4th, HostGator provides generous commission to their affiliate partners and those affiliates are all doing their best to promote HostGator web service that makes it become a household hosting company in a very short period.
To learn more about HostGator, visit

Ok, we believed you should have read many introduction articles related with HostGator, and here we’d like to collect several frequently asked questions which can help you understand the company better.

When does the company setup and who’s their CEO?

HostGator was founded in 2002 and their CEO is Brent Oxley. HostGator is a privately held web hosting company located in Houston, Texas, USA. Their founder started the company from his dorm at Florida Atlantic University and over 10 year’s fast growth and developing, his company has become one of the world largest and most famous web hosting in the industry. As the newest statistics, HostGator is already serving over 9 million websites world-wide and their new customers are still coming one after one.

How many web servers does HostGator have?

There are approximately over 1,2000 servers which are located at their 2 world-class data centers. The total domains and websites are hosted by HostGator which can make up approximately 1% of the world’s Internet traffic.

Does HostGator place advertisements on my site?

No, they don’t. HostGator won’t place any ADs on any of their customer websites, from present to future and forever.

Can I upgrade my hosting account any time? If yes, how does it work please?

Yes, HostGator allows their customer to upgrade their web hosting service to a higher hosting package anytime. if you need to upgrade your hosting service, it’s super easy to go with HostGator, you just need to fill out an upgrade form and their server admin will help you upgrade your account in the next 24 hours.

How long has HostGator been in business so far?

HostGator launched business since 2002 and the company has been providing quality web hosting service to customers over 11 years far from now.

Does HostGator have any link to test the file download speed?

Yes, if you’d like to test their download speed, you can try with this link “” and obviously, their server speed is amazing and always much faster than others.

Are there any sample sites which are currently hosted by HostGator?

Yes, if you’ve checked our domain name on “Whois”, you’ll probably have found our website is currently hosted on their VPS hosting platform and we also have many other sites (,, etc) are placed on their web servers. Honestly speaking, we’ve been using their web hosting service for more than 2 years and till present, we haven’t encountered any trouble issues for over 700 days. HostGator is a real good web host which is worth for you to give it a try.

How many payment methods does HostGator accept?

Almost all of the popular payment gateways can be accepted by HostGator, such as Paypal, MasterCard, Visa, American Express, money orders, cash, bank wiring and more.

Can you support Windows web servers?

Yes, HostGator started to provide Windows hosting service in the mid of 2012 and their cheapest Windows hosting package starts from $4.95 per month. You can add 1 website in this account and it allows you to create unlimited MsSQL databases which is very affordable and attractive to .Net developers.

Can I place adult content websites on HostGator web server?

Yes, HostGator allows their customers to place adult websites on their web servers, but please aware your site must comply with all local, state, and federal regulations regarding adult content.

Can I pay my hosting service monthly?

Yes, HostGator accepts monthly and yearly billing cycle, but please aware the monthly billing cycle is always much more expensive than yearly. If you’ve planned to choose HostGator as your web hosting service provider, we recommend you may choose annual billing paid cycle which can save you lots of dollars.

What kind of control panel do you offer and can I access my control panel via web browser?

Yes, HostGator offers the world most widely used control panel – cPanel to all of their users. And their reseller hosting users also has the access to their WHM to manage their clients. If you’re new to cPanel, you can visit cPanel official website to check a demonstration first.

How often does HostGator bill from their clients?

All of HostGator web hosting packages can be paid by monthly or annually. If you’ve used monthly billing cycle, HostGator will bill you again by the end of date in the next month.

Can I add my friends or my colleagues websites?

Yes, if you’ve purchased a plan which allows you to host add-on unlimited websites, or if you purchase a VPS, a reseller or a dedicated server package, then the answer is “yes”.

How long will it take to set up my account with HostGator?

If you use credit card to purchase new account with HostGator, it will be setup automatically within 15 minutes. If you choose to use Paypal or other payment methods, it might take 12 to 24 hours to set up.

Are there any hidden costs, or setup fees with HostGator?

HostGator is an honest web host unlike those scammed company. There’s no any hidden charges or extra fees with their hosting packages.

Can I purchase additional disk space or traffic with HostGator?

If you’re using their shared hosting service, you cannot purchase additional disk space or bandwidth, but you can choose to upgrade to a higher package if your disk space or bandwidth is not enough for your need. If you’re a premium dedicated server user, then you can contact with their sales team to discuss custom package options.

Does HostGator offer telnet or shell access?

At present, HostGator doesn’t offer shell/telnet access to any of their shared or reseller hosting accounts for security concerns.

What version of PHP is HostGator using?

HostGator always update their web servers with newest technologies and currently, their PHP version is 5.4.8

What version of MySQL is HostGator using?

HostGator allows their clients to create unlimited MySQL databases in any of their hosting packages and currently they are using MySQL v5.3.20

What version of cPanel is HostGator using?

HostGator is already partnership with cPanel firm and their web servers will stay up to date automatically with the most recent stable cPanel version.

How do I cancel HostGator account?

If you’re planning to stop using their web hosting service, you can visit this page “” tp submit a form to their billing department to proceed the cancellation.

>> Please click here to Visit

Helpful Links for HostGator FAQ Resources

hostgator on twitter Follow HostGator on Twitter
hostgator review HostGator Review
hostgator blog HostGator Official Blog
hostgator community forum HostGator Community Forum


  1. Asking questions are really pleasant thing if you are not understanding something
    fully, except this post provides pleasant understanding even.

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